Cigna Health Employee Assistance Program (EAP)

There are times when everyone needs a little help. The Cigna EAP can help you handle a wide variety of personal issue such as emotional health and substance use disorder, parenting and childcare needs, financial coaching, legal consultation and eldercare resources. Best of all, contacting the EAP is completely confidential, free, and available to any member of your immediate household.

No-Cost Resources

The EAP is available around the clock to ensure you get access to the resources you need including:

  • 6 face-to-face in-person or video counseling sessions for short-term issues
  • Unlimited web access to helpful articles, resources, and self-assessment tools.

Examples of issues the EAP can help with include but are not limited to:

Counseling Benefits

Parenting, Childcare & Eldercare

Financial Coaching

Legal Consultation

Relationships, communication, and conflict

Referrals to quality providers

Money management

Local attorney referrals

Stress, anxiety, loss, and death

Family day care homes, infant centers, and preschools

Debt management

Marital, custody, adoption, and other family matters

Job stress, communication, and conflict

Before school, after schoo, and 24-hour care options

Identity theft solutions

Estate planning, real estate, and bankruptcy

Alcohol or drug problems

Help with finding appropriate resources for an elderly or disabled relative

Tax issues

Landlord/tenant issues, immigration, personal injury, and consumer protection

MDLive Virtual Care

In addition to medical support services, MDLIVE also offers mental wellness services.

Contact MDLive to:

  • Consult with a counselor or psychiatrist from your home, office, or on the go.
  • Schedule an online appointment to talk with a licensed counselor or psychiatrist by phone or video.
  • Get most prescriptions filled at your nearest pharmacy.

Learn more about the mental wellness support offered through Cigna’s MDLive at Mental Wellbeing Support from Cigna.

Call or schedule a time that works for both you and the therapist by contacting:

myCigna.com
MDLIVEforCigna.com
(888) 726-3171

Contact the EAP 

Get 24/7 no-cost support for any issue you may be facing:

English/Spanish
(877) 622-4327

Employer ID: Infoblox
(for initial registration only)

myCigna.com